Hear from our learners: “Gaining this distinction has made me believe”

Everyone at McArthur Dean would like to say CONGRATULATIONS to Natalia Richards!! Natalia, who works as an Administrator in the ASHP Hub at Airco Refrigeration and Air Conditioning in Hull, recently passed her Customer Service Practitioner Level 2 Standard and was awarded a Distinction! As you would expect Natalia is delighted, and this is what she had to say:
‘When I began this apprenticeship, I didn’t know the basics of customer service or what legislation an employer must follow for the safety of the business and the employees/customers. I have had the opportunity to grow as an individual and expand my knowledge in a way that will be beneficial to my career and my current position. Gaining this distinction has made me believe that I have the capability of accomplishing anything I desire if I work for it. After completing the level 2 customer service apprenticeship I would really like to progress onto another course to gain more experience and knowledge’.
Thank you for those wonderful comments Natalia and, once again, congratulations to you from everyone here at McArthur Dean.
If you are interested in the Apprenticeship and Study Programmes and would like more details, why not contact us:
✉️ Julie (julie@mcarthurdean.co.uk)
📞 01482 210093
ℹ️ www.mcarthurdean.co.uk
💫 Be part of the success story!

Leave a Reply

Your email address will not be published. Required fields are marked *