Case Study | Spencer Allan

Spencer is delighted with his career progression

Spencer Allan is currently working in our Business Development Team here at McArthur Dean.  Spencer started on the Traineeship, after initially talking through his career options with a member of our Business Development Team.  “The Traineeship gave me an opportunity to start a career and gain valuable work experience” he said.  Spencer worked at Scope about disability in Anlaby, where he spent 13 weeks completing various tasks including dealing with customers, handling cash and using the cash register.  He found the work experience useful and felt that “it definitely helped me with my confidence and communication skills”.

The experience gained from the Traineeship and further discussions with his tutors convinced Spencer that he wanted to work in an office and so, two weeks after completing the Traineeship, Spencer joined McArthur Dean in the general office where he began his Business Administration Level 2 Apprenticeship.  Here he was responsible for general office duties such as, for example, “filing, photocopying and scanning”.  In addition, he also “created files for new learners, new employers and I invigilated exams”.  Spencer was pleased with the experience he gained in the general office and felt that this helped him to “gain many new skills and develop my existing ones”.

After a short period, Spencer was given the opportunity to move in to the Business Development Team at McArthur Dean.  This followed discussions with his line manager and the directors, which Spencer appreciated before he made his decision to move.  “The advice and guidance I was given certainly helped and made it easier to decide if a move to business development was right for me”.  Whilst this was happening, Spencer continued to progress with his Apprenticeship.   “With the correct guidance from my assessor Belinda I managed to achieve my Level 2 qualification in Business Administration and following her advice and other people at McArthur Dean, I decided that going on to my Level 3 Business Administration would be the best option for me.”

In his new role, Spencer now calls candidates (on a daily basis) to get them booked in for interview with us and is also heavily involved with social media. The fact that he can now make the calls Spencer feels is down to his training, which has enabled him to improve his “telephone communication and techniques greatly”.

Spencer is delighted with the decision he made to join McArthur Dean.  “I have been at McArthur Dean for over 2 years, I completed my Traineeship programme and have achieved my Business Administration Level 2 qualification, my Functional Skills ICT Level 1 and 2, my Functional Skills English Level 1 and 2 and am well underway on my Business Administration Level 3 qualification.  It is fair to say that without the guidance from my assessors and colleagues at McArthur Dean, I wouldn’t have accomplished what I have”.

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